Frequently Asked Questions

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Q1: Are your products certified for Middle Eastern/South American markets?

es. All products hold CE, FCC, ROSH, ISO9001, and ISO45001 certifications. We customize voltage ranges (110V-127V/220V-240V) and plugs (Type C/F for MENA, Type N/A for South America) to meet regional standards.

Q2: How do you ensure quality for harsh voltage fluctuations?

Dolor sit amet consectetur adipiscing elit pellentesque habitant morbi. Id interdum velit laoreet id donec ultrices. Fringilla phasellus faucibus scelerisque eleifend donec pretium. Est pellentesque elit ullamcorper dignissim. Mauris ultrices eros in cursus turpis massa tincidunt dui.A: We use industrial-grade surge protection chips and rigorous testing (48-hour burn-in + 100% final inspection). Products withstand ±20% voltage spikes common in your markets.

Q3: Can you customize packaging with Arabic/Spanish labeling?

A: Absolutely. We offer dual-language packaging customization at MOQ 3,000pcs (British series) or 2,000pcs (standard models). Mold fee refund applies after 30,000pcs order.

Q4: What payment terms do you offer distributors?

A: Flexible terms: 30% deposit + 70% balance via T/T or L/C. Established partners qualify for staggered payments.

Q5: How fast can you deliver to Dubai/Santos ports?

A: Standard lead time: 35 days (including 7-day QC). Air shipping options available for urgent orders (extra cost applies).

Q6: What warranty applies to voltage stabilizers?

A: 2-year warranty against manufacturing defects. Free replacement parts + lifetime technical support. Damage from grid instability qualifies for pro-rated solutions.

Q7: Do you provide localized technical support?

A: Yes. 24/7 English/Arabic/Spanish support via WhatsApp/email. On-demand video engineering consultations during GCC/SA business hours.

Q8: What’s your MOQ for custom voltage protectors?

A: Minimum 1,000pcs for bespoke designs (220V-240V MENA models). Stock designs start at 500pcs. Exclusive country rights available with mold investment.

Q9: How do you handle voltage compatibility for dual-grid countries?

A: Our auto-sensing stabilizers (90V-280V input range) suit hybrid 110V/220V regions. Dual-output models available for commercial applications.

Get in Touch

Reach Us

Find out more about us and how we can help you. Whether you have questions or suggestions, we’d love to hear from you!

jusoundelc@gmail.com
0086-13587883035
No.2 Building, Binghai Zhuangquang Electric Industrial Park
No.1156 Binhai 1st Avenue
Wenzhou City, Zhejiang Province
China 325025

Our company is growing rapidly in the electrical equipment field, thanks to our unique approach. We constantly seek to improve existing products and create new ones, focusing on innovation. Our attention to detail and ability to offer high-quality services at competitive rates have won customer appreciation. With a great record of on-time, in-budget project completion, quality is our priority. We welcome your suggestions; please contact us anytime.

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